Glossary Discription

Freight Claim is a formal request made by a shipper or consignee to a carrier for compensation due to loss, damage, or delay of goods during transit. Freight claims are an essential part of logistics risk management, as they protect the financial interests of businesses and ensure accountability for carriers. Filing a freight claim requires proper documentation, including bills of lading, delivery receipts, photographs of damage, and proof of value. Efficient handling of freight claims improves operational trust, maintains business relationships, and mitigates financial losses. It is critical for logistics providers to have clear procedures, trained personnel, and insurance coverage to resolve claims effectively.

Key Characteristics:

• Damage Reported
• Compensation Requested
• Documentation Required
• Carrier Accountable
• Risk Managed
• Insurance Covered
• Timely Resolution
• Loss Mitigated